Publicação
Impact and implementation of artificial intelligence in human resources research and selection tools
| Resumo: | In the evolving landscape of work processes transitioning from in-person to remote operations, the digital experience is undergoing a transformative shift. Artificial Intelligence (AI) is emerging as a major player across diverse business domains, compelling all organizations to adapt and enhance their performance (Vardarlıer & Zafer, 2020: 355). Anticipating ongoing advancements and changes, AI is poised to assume an even more substantial role in everyday life processes. Furthermore, the integration of advanced AI modules, particularly within human resources, is expected to make a significant positive impact on the lives of employees (Karaboga et al., 2020). The primary objective of this study is to evaluate the extent of modernization and the impact of AI on recruitment and selection processes within both corporate settings and recruitment agencies. Additionally, it seeks to understand future outlooks by considering AI- based technologies and their potential advantages and drawbacks within the Human Resources (HR) industry. To achieve these goals, the study examined pertinent topics in the literature review and conducted surveys distributed to 300 professionals in the fields of HR and AI. The data collected revealed that it is indisputable that the HR industry is undergoing a transformation by the advent of Industry 4.0. The exploration and integration of AI are integral parts of this transformative journey. In a broader context, both areas are merging to address the challenges posed by data overload. However, it is noteworthy that the utilization of AI in this sector remains at an early stage, with full potential yet to be achieved or fully perceived. |
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| Autores principais: | Machado, Maria Miguel Proença |
| Assunto: | Inteligência artificial -- Artificial intelligence Recursos humanos -- Human resources Recrutamento -- Recruitment Selection Seleção |
| Ano: | 2023 |
| País: | Portugal |
| Tipo de documento: | dissertação de mestrado |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | ISCTE |
| Idioma: | inglês |
| Origem: | Repositório ISCTE |
| Resumo: | In the evolving landscape of work processes transitioning from in-person to remote operations, the digital experience is undergoing a transformative shift. Artificial Intelligence (AI) is emerging as a major player across diverse business domains, compelling all organizations to adapt and enhance their performance (Vardarlıer & Zafer, 2020: 355). Anticipating ongoing advancements and changes, AI is poised to assume an even more substantial role in everyday life processes. Furthermore, the integration of advanced AI modules, particularly within human resources, is expected to make a significant positive impact on the lives of employees (Karaboga et al., 2020). The primary objective of this study is to evaluate the extent of modernization and the impact of AI on recruitment and selection processes within both corporate settings and recruitment agencies. Additionally, it seeks to understand future outlooks by considering AI- based technologies and their potential advantages and drawbacks within the Human Resources (HR) industry. To achieve these goals, the study examined pertinent topics in the literature review and conducted surveys distributed to 300 professionals in the fields of HR and AI. The data collected revealed that it is indisputable that the HR industry is undergoing a transformation by the advent of Industry 4.0. The exploration and integration of AI are integral parts of this transformative journey. In a broader context, both areas are merging to address the challenges posed by data overload. However, it is noteworthy that the utilization of AI in this sector remains at an early stage, with full potential yet to be achieved or fully perceived. |
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