Publicação
Enhancing business continuity through intelligent process automation: Governance, risk management, and compliance frameworks
| Resumo: | Completing this thesis has been a long journey, one of my life's most rewarding and challenging projects. It could not have been possible without many individuals' unwavering support, help, and encouragement throughout this time. First and foremost, I dedicate this work to my daughters and son, Ana, Margarida, and Lourenço Brás, who are my greatest source of inspiration and strength. I extend my deepest thanks to them and offer this message: never give up on what you believe in. I had the privilege of working with two supervisors on this thesis, Prof. Sérgio Moro, and Prof. Ruben Pereira, and I would like to express my gratitude to both. My special thanks go to Prof. Ruben Pereira for his invaluable guidance, support, and unwavering belief in my work. His expertise and knowledge have been instrumental in bringing this thesis to fruition. I deeply appreciate his patience and availability throughout the work done and for supervising the articles that constitute this thesis. I also thank my sister Ana and extend special gratitude to my mother, Maria de Lourdes, for her unwavering support, pride, and love, which have been a constant source of motivation. Finally, my deepest thanks go to Anabela for her faith, patience, and endless support. In addition, I would like to acknowledge and thank COPELABS for their financial support, which was essential to making this research possible. Their investment has significantly contributed to advancing this work, and I am deeply appreciative of their backing throughout this journey. Additionally, I want to express my sincere thanks to my colleague Rui Ribeiro for his invaluable contributions and encouragement during this journey. His support has been instrumental in the completion of this thesis. To all my friends, with a special mention to Rute Trindade, I extend my gratitude for your support and comprehension throughout this journey. I also want to express my appreciation to all individuals and organizations who contributed to this thesis. Your invaluable involvement made this achievement possible. Last but not least, I wish to express my heartfelt gratitude to my uncle, Carlos Manuel Cascaes Brás, who has been my primary source of inspiration. His encouragement, when I was young, always pushed me to explore new horizons, such as learning programming, languages like English and Arabic, listening to music, and researching deeper into many other subjects. As a professor, he demonstrated to me the vital importance of supporting his students and imparting the most valuable life lessons - being responsible, well-mannered, and pursuing knowledge. His unwavering belief in the transformative power of education has profoundly shaped my life journey, and his example has been a guiding light throughout this thesis. This thesis is dedicated to all of you. Thank you for being a vital part of this remarkable journey. |
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| Autores principais: | Brás, José Manuel Catarino Barreiros Cascais |
| Assunto: | Intelligent Process Automation Business Continuity Risk Management Compliance Automação de processos inteligente Robotic process automation Continuidade de negócios Governança -- Governance Gestão de riscos Conformidade |
| Ano: | 2024 |
| País: | Portugal |
| Tipo de documento: | tese de doutoramento |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | ISCTE |
| Idioma: | inglês |
| Origem: | Repositório ISCTE |
| Resumo: | Completing this thesis has been a long journey, one of my life's most rewarding and challenging projects. It could not have been possible without many individuals' unwavering support, help, and encouragement throughout this time. First and foremost, I dedicate this work to my daughters and son, Ana, Margarida, and Lourenço Brás, who are my greatest source of inspiration and strength. I extend my deepest thanks to them and offer this message: never give up on what you believe in. I had the privilege of working with two supervisors on this thesis, Prof. Sérgio Moro, and Prof. Ruben Pereira, and I would like to express my gratitude to both. My special thanks go to Prof. Ruben Pereira for his invaluable guidance, support, and unwavering belief in my work. His expertise and knowledge have been instrumental in bringing this thesis to fruition. I deeply appreciate his patience and availability throughout the work done and for supervising the articles that constitute this thesis. I also thank my sister Ana and extend special gratitude to my mother, Maria de Lourdes, for her unwavering support, pride, and love, which have been a constant source of motivation. Finally, my deepest thanks go to Anabela for her faith, patience, and endless support. In addition, I would like to acknowledge and thank COPELABS for their financial support, which was essential to making this research possible. Their investment has significantly contributed to advancing this work, and I am deeply appreciative of their backing throughout this journey. Additionally, I want to express my sincere thanks to my colleague Rui Ribeiro for his invaluable contributions and encouragement during this journey. His support has been instrumental in the completion of this thesis. To all my friends, with a special mention to Rute Trindade, I extend my gratitude for your support and comprehension throughout this journey. I also want to express my appreciation to all individuals and organizations who contributed to this thesis. Your invaluable involvement made this achievement possible. Last but not least, I wish to express my heartfelt gratitude to my uncle, Carlos Manuel Cascaes Brás, who has been my primary source of inspiration. His encouragement, when I was young, always pushed me to explore new horizons, such as learning programming, languages like English and Arabic, listening to music, and researching deeper into many other subjects. As a professor, he demonstrated to me the vital importance of supporting his students and imparting the most valuable life lessons - being responsible, well-mannered, and pursuing knowledge. His unwavering belief in the transformative power of education has profoundly shaped my life journey, and his example has been a guiding light throughout this thesis. This thesis is dedicated to all of you. Thank you for being a vital part of this remarkable journey. |
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