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Wine tourism activities as facilitators of relationship quality in wine sector

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Detalhes bibliográficos
Resumo:This study aims to explore how wine producers and distributors and wine producers describe the organizational social capabilities they develop, as a facilitating facet of Relationship Quality (RQ). Therefore, we conducted and analysed 44 in-depth interview among members of top managers of wine producers and wine distributors. Findings highlight the organizational capabilities, social events and the players’ history as the core elements to develop an interactive relationship quality among stakeholders
Autores principais:Cunha, N.
Outros Autores:Loureiro, S.
Assunto:Relationship quality Organizational social capabilities Relational interdependence Wine tourism Wine sector
Ano:2017
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso aberto
Instituição associada:ISCTE
Idioma:inglês
Origem:Repositório ISCTE
Descrição
Resumo:This study aims to explore how wine producers and distributors and wine producers describe the organizational social capabilities they develop, as a facilitating facet of Relationship Quality (RQ). Therefore, we conducted and analysed 44 in-depth interview among members of top managers of wine producers and wine distributors. Findings highlight the organizational capabilities, social events and the players’ history as the core elements to develop an interactive relationship quality among stakeholders