Publicação
The integration of artificial intelligence in global talent acquisition solutions
| Resumo: | The rapidly evolving progress in Artificial Intelligence (AI) technology has various industries, such as global Talent Acquisition (TA). This study focused on the impact this new tool has on this industry sector and explored its advantages but also the challenges not only for industry but also for society that emerge consequently. The purpose of this thesis was to research how Artificial Intelligence (AI) is changing the global Talent Acquisition (TA) department and give insight as to how it should be used efficiently and monitored responsibly. The thesis used a qualitative approach of 9 semi-structured interviews with recruitment professionals from a consultancy firm. The gathered data was analyzed using the content analysis approach where themes and patterns are identified. The results showed that Artificial Intelligence (AI) cannot be used in the entire end to end recruitment process and is mainly beneficial in sourcing and screening, it´s main benefit being the automation of monotonous tasks. On the other hand, it presents a major challenge in the need for close monitoring due to quality issues as well as legal and ethical issues. The findings proposed by this study provided a valuable insight for companies with guidelines regarding how to use Artificial Intelligence (AI) and a realistic warning about the challenges this technology brings with it. One of the main implications that was found was the future reduction in human interaction and reduction of employees needed. |
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| Autores principais: | Pfister, Rosa Lee |
| Assunto: | Global talent acquisition Inteligência artificial -- Artificial intelligence Recrutamento -- Recruitment Aquisição de talentos global |
| Ano: | 2024 |
| País: | Portugal |
| Tipo de documento: | dissertação de mestrado |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | ISCTE |
| Idioma: | inglês |
| Origem: | Repositório ISCTE |
| Resumo: | The rapidly evolving progress in Artificial Intelligence (AI) technology has various industries, such as global Talent Acquisition (TA). This study focused on the impact this new tool has on this industry sector and explored its advantages but also the challenges not only for industry but also for society that emerge consequently. The purpose of this thesis was to research how Artificial Intelligence (AI) is changing the global Talent Acquisition (TA) department and give insight as to how it should be used efficiently and monitored responsibly. The thesis used a qualitative approach of 9 semi-structured interviews with recruitment professionals from a consultancy firm. The gathered data was analyzed using the content analysis approach where themes and patterns are identified. The results showed that Artificial Intelligence (AI) cannot be used in the entire end to end recruitment process and is mainly beneficial in sourcing and screening, it´s main benefit being the automation of monotonous tasks. On the other hand, it presents a major challenge in the need for close monitoring due to quality issues as well as legal and ethical issues. The findings proposed by this study provided a valuable insight for companies with guidelines regarding how to use Artificial Intelligence (AI) and a realistic warning about the challenges this technology brings with it. One of the main implications that was found was the future reduction in human interaction and reduction of employees needed. |
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