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The influence of doctors' psychological capital and doctor-patient communication on the doctor-patient relationship: An empirical study in Guangzhou, China

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Detalhes bibliográficos
Resumo:Previous studies have found that there are many reasons for the disharmony of the doctor-patient relationship in China, including the factors of both doctors and patients, government factors, industry factors, social factors, etc. However, the impact of doctors' psychological capital and doctor-patient communication on doctor-patient relationship is the focus of this study. This study investigated the level of doctors' psychological capital, how doctors' psychological capital affects doctor-patient communication, and how doctors' psychological capital and doctor-patient communication affect doctor-patient relationship. A questionnaire was collected and analyzed among 346 doctors working in 30 medical institutions in Guangzhou. The results showed that doctors' psychological capital and its dimensions had a positive predictive effect on doctor-patient communication and a positive impact on doctor-patient relationship. The results of this study will help to provide inspiration for hospital managers to improve the hospital management model and formulate health policies.
Autores principais:Xu Qiuxia
Assunto:Capital psicológico -- Psychological capital PsyCap Doctor-patient communication Relação médico-doente -- Doctor-patient relationship Guangzhou Comunicação médico-paciente
Ano:2023
País:Portugal
Tipo de documento:tese de doutoramento
Tipo de acesso:acesso restrito
Instituição associada:ISCTE
Idioma:inglês
Origem:Repositório ISCTE
Descrição
Resumo:Previous studies have found that there are many reasons for the disharmony of the doctor-patient relationship in China, including the factors of both doctors and patients, government factors, industry factors, social factors, etc. However, the impact of doctors' psychological capital and doctor-patient communication on doctor-patient relationship is the focus of this study. This study investigated the level of doctors' psychological capital, how doctors' psychological capital affects doctor-patient communication, and how doctors' psychological capital and doctor-patient communication affect doctor-patient relationship. A questionnaire was collected and analyzed among 346 doctors working in 30 medical institutions in Guangzhou. The results showed that doctors' psychological capital and its dimensions had a positive predictive effect on doctor-patient communication and a positive impact on doctor-patient relationship. The results of this study will help to provide inspiration for hospital managers to improve the hospital management model and formulate health policies.