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Consumer self-construal and Artificial Intelligence in Museums

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Resumo:Technologies, such as Artificial Intelligence are increasingly surpassing services and becoming a reality amongst artists and Museums. This Research aims to understand the relationship between Self-construal and Serious leisure with AI-Enabled visitor experiences with Meaningfulness as a moderator. Thus, a conceptual framework and four hypotheses were elaborated. The research is based on primary data, obtained through a questionnaire containing 186 valid answers and focusing on visitors experience in MoMA during the past year. The results show strong relationships between individuals’ self-construal and AIEnabled visitor experiences, as well as Self-construal and Serious leisure. The study suggests Museum Institutions to consider meaningfulness when providing AI experiences as it has an influence in Serious leisure activities.
Autores principais:Paisana, Maria Freire Pedroso
Assunto:Inteligência artificial -- Artificial intelligence Museu -- Museum Visitor experience Serious leisure Self-construal Meaningfulness Experiência do visitante Lazer sério Autoconceito Significância
Ano:2024
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso restrito
Instituição associada:ISCTE
Idioma:inglês
Origem:Repositório ISCTE
Descrição
Resumo:Technologies, such as Artificial Intelligence are increasingly surpassing services and becoming a reality amongst artists and Museums. This Research aims to understand the relationship between Self-construal and Serious leisure with AI-Enabled visitor experiences with Meaningfulness as a moderator. Thus, a conceptual framework and four hypotheses were elaborated. The research is based on primary data, obtained through a questionnaire containing 186 valid answers and focusing on visitors experience in MoMA during the past year. The results show strong relationships between individuals’ self-construal and AIEnabled visitor experiences, as well as Self-construal and Serious leisure. The study suggests Museum Institutions to consider meaningfulness when providing AI experiences as it has an influence in Serious leisure activities.