Publicação

THE IMPACT OF MENTORING AND HELPING RELATIONSHIPS IN THE INFORMAL PROCESS OF EMPLOYEE BRANDING: CONSTRUCTION OF THE MEASURING INSTRUMENT

Ver documento

Detalhes bibliográficos
Resumo:The process of employee branding (EeB), according to Miles and Mangold (2004; 2005) promotes and strengthen the psychological contract between employees and the organization by increasing and maximizing the employees’ sense of commitment and loyalty. The object of this research focuses on the measurement of the impact of mentoring and helping relationships in the informal process of EeB, with a focus on People and on an integrated vision of the Human Resources Management and Organizational Behavior, based on the exchange ratio of Relationship Marketing. With the introduction of a new variable (mentoring and helping relationships), this article focuses on the construction of the measuring instrument and the confirmation of its validity and reliability, in order to measure the involvement and internalization of the “effect of employee brand” in organizations.
Autores principais:Sousa, Andrea
Outros Autores:Thomaz, João; Ferreira, Paulo; Jorge, Fátima; Santos, Eulália
Assunto:Employee branding Human resources management Relationship marketing Mentoring and helping relationships Measuring instrument
Ano:2016
País:Portugal
Tipo de documento:working paper
Tipo de acesso:acesso aberto
Instituição associada:Instituto Superior de Gestão e Administração de Santarém
Idioma:inglês
Origem:Instituto Superior de Gestão e Administração de Santarém
Descrição
Resumo:The process of employee branding (EeB), according to Miles and Mangold (2004; 2005) promotes and strengthen the psychological contract between employees and the organization by increasing and maximizing the employees’ sense of commitment and loyalty. The object of this research focuses on the measurement of the impact of mentoring and helping relationships in the informal process of EeB, with a focus on People and on an integrated vision of the Human Resources Management and Organizational Behavior, based on the exchange ratio of Relationship Marketing. With the introduction of a new variable (mentoring and helping relationships), this article focuses on the construction of the measuring instrument and the confirmation of its validity and reliability, in order to measure the involvement and internalization of the “effect of employee brand” in organizations.