Publicação
Best practices for business process automation description: a case study
| Resumo: | Organizations in competitive, regulated environments must enhance business processes for efficiency, quality, and compliance while minimizing risks and costs. Process automation solutions play a vital role in achieving these goals, though the variety of tool descriptions creates challenges for compatibility and interoperability. This hinders innovation and competitiveness. The adoption of standard specifications or widely accepted best practices for automation descriptions offers a solution. This research aims to identify a set of best practices to guide process-oriented organizations in evaluating their current automation practices, ensuring alignment and fostering improvements in business process automation. |
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| Autores principais: | Silvares, Catarina |
| Outros Autores: | Costa, João; São Mamede, Henrique |
| Assunto: | Business Process Automation BPA RPA Business Process Management Interoperability Standard |
| Ano: | 2024 |
| País: | Portugal |
| Tipo de documento: | artigo |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade Aberta |
| Idioma: | inglês |
| Origem: | Repositório Aberto da Universidade Aberta |
| Resumo: | Organizations in competitive, regulated environments must enhance business processes for efficiency, quality, and compliance while minimizing risks and costs. Process automation solutions play a vital role in achieving these goals, though the variety of tool descriptions creates challenges for compatibility and interoperability. This hinders innovation and competitiveness. The adoption of standard specifications or widely accepted best practices for automation descriptions offers a solution. This research aims to identify a set of best practices to guide process-oriented organizations in evaluating their current automation practices, ensuring alignment and fostering improvements in business process automation. |
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