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Open Source ChatBot Prototype Using RAG and Structured Data for Academic Support

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Detalhes bibliográficos
Resumo:This article presents the development of an open-source educational chatbot prototype for student support at Universidade Aberta. Combining large language models (LLM) with RAG (Retrieval-Augmented Generation) and integration with structured databases, the system responds to academic queries on courses, curriculum and administrative processes. Its modular architecture, classification and generation models, and test results demonstrate the technical feasibility of the solution.
Autores principais:Almeida, Pedro
Outros Autores:Rocio, Vitor
Assunto:chatbot RAG LLM chatbot RAG LLM
Ano:2026
País:Portugal
Tipo de documento:artigo
Tipo de acesso:unknown
Instituição associada:Universidade Aberta
Idioma:português
Origem:Revista de Ciências da Computação
Descrição
Resumo:This article presents the development of an open-source educational chatbot prototype for student support at Universidade Aberta. Combining large language models (LLM) with RAG (Retrieval-Augmented Generation) and integration with structured databases, the system responds to academic queries on courses, curriculum and administrative processes. Its modular architecture, classification and generation models, and test results demonstrate the technical feasibility of the solution.