Publicação

ISO 9001: Auditors give their verdict

Ver documento

Detalhes bibliográficos
Resumo:The results of a survey we undertook of IRCA auditors show that respondents are of the opinion that the new edition of ISO 9001 is well aligned with both modern business management practices and quality principles. In addition, the results suggest that ISO 9001:2015 can provide significant added-value to the companies that choose to implement it. These summarised results, obtained as part of a wider academic research project aiming at assessing the impact of ISO 9001:2015, suggest that (according to the opinions of IRCA-certificated auditors) this new edition of the standard promotes and facilitates an improved alignment between quality and business best practices, thereby adding value to certified organisations.
Autores principais:Fonseca, Luís Miguel
Outros Autores:Croft, Nigel H.; Domingues, José Pedro
Assunto:ISO 9001:2015 Quality Management System Auditors IRCA
Ano:2016
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso aberto
Instituição associada:Instituto Politécnico do Porto
Idioma:inglês
Origem:Repositório Científico do Instituto Politécnico do Porto
Descrição
Resumo:The results of a survey we undertook of IRCA auditors show that respondents are of the opinion that the new edition of ISO 9001 is well aligned with both modern business management practices and quality principles. In addition, the results suggest that ISO 9001:2015 can provide significant added-value to the companies that choose to implement it. These summarised results, obtained as part of a wider academic research project aiming at assessing the impact of ISO 9001:2015, suggest that (according to the opinions of IRCA-certificated auditors) this new edition of the standard promotes and facilitates an improved alignment between quality and business best practices, thereby adding value to certified organisations.