Publicação
ERP in the Education Sector: Evidence from Portuguese Non-higher Education Institutions
| Resumo: | Although there is a considerable body of literature on Enterprise Resource Planning (ERP) systems, the education sector has received little attention. This paper responds to calls for sector-specific research by investigating the adoption, implementation difficulties and post-implementation benefits of ERP systems in non-higher education institutions. To this end, it uses a multiple case study approach of three Portuguese small and medium-sized schools and develops a model based on the Technology-Organization-Environment (TOE) framework. The findings show that the TOE framework provides a useful explanation of ERP adoption, while many implementation difficulties and benefits are generally consistent with extant literature. Some unique, sector-specific insights also emerged. The findings are discussed, and avenues for further research are suggested. |
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| Autores principais: | Melão, Nuno |
| Outros Autores: | Loureiro, Joaquim |
| Assunto: | Enterprise Resource Planning Education TOE Small and medium-size |
| Ano: | 2017 |
| País: | Portugal |
| Tipo de documento: | capítulo de livro |
| Tipo de acesso: | acesso restrito |
| Instituição associada: | Instituto Politécnico de Viseu |
| Idioma: | inglês |
| Origem: | Repositório Científico do Instituto Politécnico de Viseu |
| Resumo: | Although there is a considerable body of literature on Enterprise Resource Planning (ERP) systems, the education sector has received little attention. This paper responds to calls for sector-specific research by investigating the adoption, implementation difficulties and post-implementation benefits of ERP systems in non-higher education institutions. To this end, it uses a multiple case study approach of three Portuguese small and medium-sized schools and develops a model based on the Technology-Organization-Environment (TOE) framework. The findings show that the TOE framework provides a useful explanation of ERP adoption, while many implementation difficulties and benefits are generally consistent with extant literature. Some unique, sector-specific insights also emerged. The findings are discussed, and avenues for further research are suggested. |
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