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ERP in the Education Sector: Evidence from Portuguese Non-higher Education Institutions

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Resumo:Although there is a considerable body of literature on Enterprise Resource Planning (ERP) systems, the education sector has received little attention. This paper responds to calls for sector-specific research by investigating the adoption, implementation difficulties and post-implementation benefits of ERP systems in non-higher education institutions. To this end, it uses a multiple case study approach of three Portuguese small and medium-sized schools and develops a model based on the Technology-Organization-Environment (TOE) framework. The findings show that the TOE framework provides a useful explanation of ERP adoption, while many implementation difficulties and benefits are generally consistent with extant literature. Some unique, sector-specific insights also emerged. The findings are discussed, and avenues for further research are suggested.
Autores principais:Melão, Nuno
Outros Autores:Loureiro, Joaquim
Assunto:Enterprise Resource Planning Education TOE Small and medium-size
Ano:2017
País:Portugal
Tipo de documento:capítulo de livro
Tipo de acesso:acesso restrito
Instituição associada:Instituto Politécnico de Viseu
Idioma:inglês
Origem:Repositório Científico do Instituto Politécnico de Viseu

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