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Information technology monitoring in healthcare: a case study

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Detalhes bibliográficos
Resumo:The healthcare environment is particularly relevant when discussing information technology infrastructure monitoring since availability and communication are vital for the proper functioning of healthcare units. It is important to be able to easily monitor and observe each unit from a single point of access so that actions can be swiftly taken when there is a problem. This paper proposes a multi-site and multi-organization web and microservices-based information technology infrastructure monitoring solution. In addition to exploring the developed system and its architecture, it presents a case study resulting from the system’s implementation in an organization and holds a discussion about the obtained results to determine whether a multi-platform monitoring system improves information technology availability in the healthcare industry.
Autores principais:Ramos, Vasco
Outros Autores:Marques, Carolina; Peixoto, Hugo; Machado, José Manuel
Assunto:Health Information Systems Healthcare IT Infrastructure Monitoring Microservices
Ano:2023
País:Portugal
Tipo de documento:comunicação em conferência
Tipo de acesso:acesso restrito
Instituição associada:Universidade do Minho
Idioma:inglês
Origem:RepositóriUM - Universidade do Minho
Descrição
Resumo:The healthcare environment is particularly relevant when discussing information technology infrastructure monitoring since availability and communication are vital for the proper functioning of healthcare units. It is important to be able to easily monitor and observe each unit from a single point of access so that actions can be swiftly taken when there is a problem. This paper proposes a multi-site and multi-organization web and microservices-based information technology infrastructure monitoring solution. In addition to exploring the developed system and its architecture, it presents a case study resulting from the system’s implementation in an organization and holds a discussion about the obtained results to determine whether a multi-platform monitoring system improves information technology availability in the healthcare industry.