Publicação
Improving change management in large engineering projects: a case study
| Resumo: | The present thesis was developed at Bosch Car Multimedia S.A., in Braga, in the project management team of the development department. This research was designed in the context of a large engineering project in the development phase of a new product. The main objective was to improve the engineering change management process by evaluating a possible reorganisation of activities and the creation of new procedures. The author integrated a pilot project that was already ongoing to study the possibilities for improvement in parallel. In this sense, the research methodology chosen was a case study, first analysing the Bosch standard process and the process followed by the pilot project, and then identifying and proposing opportunities for improvement. The improvement opportunities can be divided into two main proposals. The first consists of a revised standard for the activities in each Engineering Change Request (ECR) phase, suggesting when each one of the activities should be started as well as the advisable way of action for the project manager. Then, the second proposal is related to the ECR deadlines compliance, being presented two possible approaches. Approach 1 suggests the dates tracking in an Excel file, while approach 2 suggests using Power BI dash boards. Both of the approaches could not be fully explored due to the limited data available to be exported from the Engineering Change Management (ECM) tool. For this reason, in both approaches, a prototype is presented, that could be implemented by the company, and the activities that the organisation should undertake to maximise the benefits of the proposal are also highlighted. The implementation of the sec ond approach, combined with all the corresponding suggestions, would act as a framework where all ECR participants could see the overall status and pending tasks of the ECRs for which they are responsible. In addition, management could also use the tool to obtain the performance and statistics of all projects. It is expected that both proposals improve the normal flow of activities, resulting in higher compliance with the planned deadlines and ultimately reducing the cost and the implementation time of the change. However, for future work, these proposals should be extended to other projects and, if necessary, adapted to create a global standard. |
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| Autores principais: | Santos, João Carlos Ferreira |
| Assunto: | Engineering change management Project management Large engineering projects Gestão de alterações ao produto Gestão de projetos Grandes projetos de engenharia |
| Ano: | 2023 |
| País: | Portugal |
| Tipo de documento: | dissertação de mestrado |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade do Minho |
| Idioma: | inglês |
| Origem: | RepositóriUM - Universidade do Minho |
| Resumo: | The present thesis was developed at Bosch Car Multimedia S.A., in Braga, in the project management team of the development department. This research was designed in the context of a large engineering project in the development phase of a new product. The main objective was to improve the engineering change management process by evaluating a possible reorganisation of activities and the creation of new procedures. The author integrated a pilot project that was already ongoing to study the possibilities for improvement in parallel. In this sense, the research methodology chosen was a case study, first analysing the Bosch standard process and the process followed by the pilot project, and then identifying and proposing opportunities for improvement. The improvement opportunities can be divided into two main proposals. The first consists of a revised standard for the activities in each Engineering Change Request (ECR) phase, suggesting when each one of the activities should be started as well as the advisable way of action for the project manager. Then, the second proposal is related to the ECR deadlines compliance, being presented two possible approaches. Approach 1 suggests the dates tracking in an Excel file, while approach 2 suggests using Power BI dash boards. Both of the approaches could not be fully explored due to the limited data available to be exported from the Engineering Change Management (ECM) tool. For this reason, in both approaches, a prototype is presented, that could be implemented by the company, and the activities that the organisation should undertake to maximise the benefits of the proposal are also highlighted. The implementation of the sec ond approach, combined with all the corresponding suggestions, would act as a framework where all ECR participants could see the overall status and pending tasks of the ECRs for which they are responsible. In addition, management could also use the tool to obtain the performance and statistics of all projects. It is expected that both proposals improve the normal flow of activities, resulting in higher compliance with the planned deadlines and ultimately reducing the cost and the implementation time of the change. However, for future work, these proposals should be extended to other projects and, if necessary, adapted to create a global standard. |
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