Publicação
Monitoring architecture for services and servers in healthcare environment
| Resumo: | Information systems are continuously evolving in nature and complexity. Infrastructure concerns such as availability, efficiency, and disaster recovery have been some of the most important drivers regarding how infrastructure is planned and executed. As these mechanisms evolved, so did the underlying foundation for their functioning — Information Technology (IT) infrastructure monitoring. Inside the healthcare environment, it is important to discuss IT infrastructure monitoring and disaster prevention and recovery since availability and communication are vital for the proper functioning of healthcare units, whether acting in isolation or on a network. When acting on a network, it is especially important to be able to easily monitor and observe each unit from a single point of access so that actions can be swiftly taken when there is a problem. Considering the wide range of available solutions and heterogeneous nature of IT infrastructure, even within the healthcare industry, the majority of the solutions either focus too much on a particular problem of some industry, healthcare or not, or are too generic and can’t fulfill the needs of an increasingly connected and interdependent healthcare industry. This Dissertation proposes a web and microservices-based IT infrastructure monitoring backend solution with a multi-site and multi-organization scheme at its core that is designed to be scalable, easily deployed and integrated with existing tools, and simple to further extend and improve. This solution has two main components, one server which is the central point of the solution, the guardian server, and the other one, which is the local client to be installed on each organization’s infrastructure. The produced backend solution was tested and validated in two healthcare organizations which provided useful feedback and a positive answer to the usefulness of a monitoring solution, such as the one developed in this Dissertation, in improving the efficiency and reliability of the organizations’ IT infrastructure and, therefore, their healthcare services. A formal evaluation of the solution was also carried out with a combination of a Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis and a risk assessment report, both mechanisms providing useful insights on the strengths and limitations of the solution, as well as possible improvement points. |
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| Autores principais: | Ramos, Vasco António Lopes |
| Assunto: | IT infrastructure monitoring Microservices Healthcare Backend architecture Containerization Monitorização de infraestruturas IT Micro-serviços Ambiente hospitalar Arquitetura de backend Containerização |
| Ano: | 2022 |
| País: | Portugal |
| Tipo de documento: | dissertação de mestrado |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade do Minho |
| Idioma: | inglês |
| Origem: | RepositóriUM - Universidade do Minho |
| Resumo: | Information systems are continuously evolving in nature and complexity. Infrastructure concerns such as availability, efficiency, and disaster recovery have been some of the most important drivers regarding how infrastructure is planned and executed. As these mechanisms evolved, so did the underlying foundation for their functioning — Information Technology (IT) infrastructure monitoring. Inside the healthcare environment, it is important to discuss IT infrastructure monitoring and disaster prevention and recovery since availability and communication are vital for the proper functioning of healthcare units, whether acting in isolation or on a network. When acting on a network, it is especially important to be able to easily monitor and observe each unit from a single point of access so that actions can be swiftly taken when there is a problem. Considering the wide range of available solutions and heterogeneous nature of IT infrastructure, even within the healthcare industry, the majority of the solutions either focus too much on a particular problem of some industry, healthcare or not, or are too generic and can’t fulfill the needs of an increasingly connected and interdependent healthcare industry. This Dissertation proposes a web and microservices-based IT infrastructure monitoring backend solution with a multi-site and multi-organization scheme at its core that is designed to be scalable, easily deployed and integrated with existing tools, and simple to further extend and improve. This solution has two main components, one server which is the central point of the solution, the guardian server, and the other one, which is the local client to be installed on each organization’s infrastructure. The produced backend solution was tested and validated in two healthcare organizations which provided useful feedback and a positive answer to the usefulness of a monitoring solution, such as the one developed in this Dissertation, in improving the efficiency and reliability of the organizations’ IT infrastructure and, therefore, their healthcare services. A formal evaluation of the solution was also carried out with a combination of a Strengths, Weaknesses, Opportunities and Threats (SWOT) analysis and a risk assessment report, both mechanisms providing useful insights on the strengths and limitations of the solution, as well as possible improvement points. |
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