Publicação

“HealthAdvisor” – development of central services

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Detalhes bibliográficos
Resumo:Over the last years, there has been an increase in popularity of online platforms that enable users of the most varied economic activities (e.g. restaurants, bars, shops, shopping centers, nightlife, etc.) to evaluate the quality of the service received. Thus, based on the community’s aggregate of opinions, the user can then make a more informed decision when opting between a wide variety of competing services. However, the field of medical services and health is one of the economic areas where this proce dure isn’t widely adopted. Consequently, the goal of this work is to develop an intelligent technological solution centered on the user, that allows the registration, evaluation, and recommendation of healthcare institutions. In this work, we present a platform called HealthAdvisor. This platform is comprised of a web User Interface, a Recommender System that generates recommendations for the user, and a backend service that supports both of these components by providing and exposing multiple REST APIs (Representational State Transfer Application Programming Interfaces). By using this solution, it is possible for a user to search for healthcare institutions, read the reviews of institutions made by other users, provide their own reviews, and receive recommendations based on their user profile as well as their past usage of the service.
Autores principais:Barreira, João Miguel Pires
Assunto:Recommender systems User-generated content Healthcare RESTful APIs Sistemas de recomendação Conteúdo gerado pelo utilizador Saúde APIs RESTful
Ano:2021
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade do Minho
Idioma:inglês
Origem:RepositóriUM - Universidade do Minho
Descrição
Resumo:Over the last years, there has been an increase in popularity of online platforms that enable users of the most varied economic activities (e.g. restaurants, bars, shops, shopping centers, nightlife, etc.) to evaluate the quality of the service received. Thus, based on the community’s aggregate of opinions, the user can then make a more informed decision when opting between a wide variety of competing services. However, the field of medical services and health is one of the economic areas where this proce dure isn’t widely adopted. Consequently, the goal of this work is to develop an intelligent technological solution centered on the user, that allows the registration, evaluation, and recommendation of healthcare institutions. In this work, we present a platform called HealthAdvisor. This platform is comprised of a web User Interface, a Recommender System that generates recommendations for the user, and a backend service that supports both of these components by providing and exposing multiple REST APIs (Representational State Transfer Application Programming Interfaces). By using this solution, it is possible for a user to search for healthcare institutions, read the reviews of institutions made by other users, provide their own reviews, and receive recommendations based on their user profile as well as their past usage of the service.