Publicação
Information systems function research: a scoping literature review and research agenda
| Resumo: | In this Era of digitalization and digital transformation, both Information Technology (IT) and Information Systems (IS) have become vital resources for organizations. IT/IS support organizations to effectively respond to evolving business needs and emerging opportunities, enhancing their competitiveness. Therefore, the success of today’s organizations is almost totally dependent on their IS. Organizations need to have a capable IS Function (ISF) to tackle the challenges and responsibilities of the IT/IS. Considering its importance, a scoping literature review was performed to characterize the state of the art of the research focused on the ISF. The results provide a comprehensive picture of the research's key themes: ISF capability, ISF structure changes, ISF performance, ISF contributions, ISF transformation, ISF maturity, ISF and the organization, and others. Directions for research are provided according to these same themes. |
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| Autores principais: | Veloso, Márcia Filipa Teixeira |
| Outros Autores: | Varajão, João |
| Assunto: | Information systems Information systems function IS department IS management IS organization |
| Ano: | 2025 |
| País: | Portugal |
| Tipo de documento: | artigo |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade do Minho |
| Idioma: | inglês |
| Origem: | RepositóriUM - Universidade do Minho |
| Resumo: | In this Era of digitalization and digital transformation, both Information Technology (IT) and Information Systems (IS) have become vital resources for organizations. IT/IS support organizations to effectively respond to evolving business needs and emerging opportunities, enhancing their competitiveness. Therefore, the success of today’s organizations is almost totally dependent on their IS. Organizations need to have a capable IS Function (ISF) to tackle the challenges and responsibilities of the IT/IS. Considering its importance, a scoping literature review was performed to characterize the state of the art of the research focused on the ISF. The results provide a comprehensive picture of the research's key themes: ISF capability, ISF structure changes, ISF performance, ISF contributions, ISF transformation, ISF maturity, ISF and the organization, and others. Directions for research are provided according to these same themes. |
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