Publicação
Personalization dimensions: A conceptual model for personalized information systems
| Resumo: | Personalization is the adjustment of an information system to the preferences or needs of a user. Personalization can contribute to the improvement of customer relationship or of organizationalefficiency. This article presents a conceptual framework that addresses several personalization issues, such as: personalization levels; implementation levels; personalization dimensions; levels of personalization;levels of implementation and system integration of personalization with personalization dimensions.Based in a practical application, thearticle also proposesrecommendationsto Information Systems Technologies (IST) professionals involved in decisions, regarding the developmentof personalization dimensions in personalized applications. |
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| Autores principais: | Reis, José Luís |
| Outros Autores: | Carvalho, João Álvaro |
| Assunto: | conceptual model information systems personalization personalization levels |
| Ano: | 2014 |
| País: | Portugal |
| Tipo de documento: | comunicação em conferência |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade do Minho |
| Idioma: | inglês |
| Origem: | RepositóriUM - Universidade do Minho |
| Resumo: | Personalization is the adjustment of an information system to the preferences or needs of a user. Personalization can contribute to the improvement of customer relationship or of organizationalefficiency. This article presents a conceptual framework that addresses several personalization issues, such as: personalization levels; implementation levels; personalization dimensions; levels of personalization;levels of implementation and system integration of personalization with personalization dimensions.Based in a practical application, thearticle also proposesrecommendationsto Information Systems Technologies (IST) professionals involved in decisions, regarding the developmentof personalization dimensions in personalized applications. |
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