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Success factors of information systems projects in portuguese public institutions

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Detalhes bibliográficos
Resumo:Information technology and systems (IST) projects are fundamental for the development of contemporary organizations, and public institutions are no exception to this reality. Given the importance and complexity inherent to these projects, project management should be conducted with full awareness of the factors that influence success. Several works address the success factors of IST projects; however, the related literature focused on project management in the public sector is scarce. This paper presents a model of success factors for IST projects in public institutions resulting from a literature review, a case study of six Portuguese central government and local government organizations, and a questionnaire-based survey. From the set of factors identified, the results highlight those related to the project's scope and the project manager and team.
Autores principais:Gonçalves, Antero
Outros Autores:Oliveira, Paulo; Varajão, João
Assunto:Information Systems and Technologies Portugal Projects Public Institutions Success Factors Tecnologias e Sistemas de Informação Projetos Fatores de Sucesso Instituições Públicas
Ano:2021
País:Portugal
Tipo de documento:comunicação em conferência
Tipo de acesso:acesso aberto
Instituição associada:Universidade do Minho
Idioma:inglês
Origem:RepositóriUM - Universidade do Minho
Descrição
Resumo:Information technology and systems (IST) projects are fundamental for the development of contemporary organizations, and public institutions are no exception to this reality. Given the importance and complexity inherent to these projects, project management should be conducted with full awareness of the factors that influence success. Several works address the success factors of IST projects; however, the related literature focused on project management in the public sector is scarce. This paper presents a model of success factors for IST projects in public institutions resulting from a literature review, a case study of six Portuguese central government and local government organizations, and a questionnaire-based survey. From the set of factors identified, the results highlight those related to the project's scope and the project manager and team.