Detalhes bibliográficos
| Resumo: | E-commerce is a growing reality that brought innovation to the way we shop. Its adoption is scaling with time and with the growth comes new and more revolutionary ways to improve user experience. Since the adoption of new technologies has a direct impact on well-being, the study of e-commerce usage impact on consumer well-being is crucial. Based on data collected from 164 users, we apply the Expectation-Confirmation Model to understand the well-being that results from e-commerce platform usage. We find that perceived usefulness impacts on well-being and perceived privacy mediates the relationship between perceived usefulness and well-being. |
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| Autores principais: | Resende, Ana Isabel da Silva |
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| Assunto: | E-commerce Well-being ECM |
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| Ano: | 2024 |
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| País: | Portugal |
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| Tipo de documento: | dissertação de mestrado |
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| Tipo de acesso: | acesso aberto |
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| Instituição associada: | Universidade Nova de Lisboa |
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| Idioma: | inglês |
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| Origem: | Repositório Institucional da UNL |
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