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Leveraging technology to navigate the great resignation in the hotel sector: digital employer branding as a tool for talent attraction and engagement

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Detalhes bibliográficos
Resumo:Talent-related challenges have long been inherent to the hotel industry, yet the absence of research exploring technology’s impact on talent attraction and retention remains. Given the phenomenon of the Great Resignation, this study seeks to offer insights on how to leverage technology to navigate talent shortages, focusing particularly on the highly impacted hotel sector. A combination of qualitative and quantitative methods incorporating interviews and a survey was chosen to investigate the impact of technology on this challenge. Results show that Digital Employer Branding and its strategic implementation presents great potential in addressing the attraction and retention of hotel employees.
Autores principais:Abreu, Beatriz Morgado Aparicio Neves de
Assunto:Talent attraction Talent retention Digital employer branding Human resources management Digital transformation Hotel sector challenges
Ano:2024
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL
Descrição
Resumo:Talent-related challenges have long been inherent to the hotel industry, yet the absence of research exploring technology’s impact on talent attraction and retention remains. Given the phenomenon of the Great Resignation, this study seeks to offer insights on how to leverage technology to navigate talent shortages, focusing particularly on the highly impacted hotel sector. A combination of qualitative and quantitative methods incorporating interviews and a survey was chosen to investigate the impact of technology on this challenge. Results show that Digital Employer Branding and its strategic implementation presents great potential in addressing the attraction and retention of hotel employees.