Publicação
The Impact of AI-Personalized Images in Advertisement: Building Trust with Perceived Effort and Perceived Ethicality in E-Commerce
| Resumo: | As artificial intelligence (AI) continues to shape the future of digital marketing, brands are exploring new ways to connect with consumers on a more personal level. A growing trend involves using AI to generate customized advertising images that not only capture attention but also evoke the feeling of human creativity. This study investigates how personalized images produced by artificial intelligence affect trust in digital advertising. A quantitative survey is conducted measuring perceived effort, perceived ethicality, trust, and familiarity with AI. The findings reveal that when consumers perceive more effort behind an AI-created advertisement, they are more likely to trust it—especially when the ad also feels ethically sound. Interestingly, how familiar people are with AI does not seem to change this relationship of perceived effort and trust. The research offers guidance for digital marketers looking to use emerging technologies in thoughtful and responsible ways. At the same time, it highlights the need for future research in real-world settings to better understand how people respond to the evolving relationship between technology, ethics, and consumer perception. |
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| Autores principais: | Pylarinou, Aspasia |
| Assunto: | Artificial Intelligence Advertisement Trust Perceived Effort Perceived Ethicality SDG 8 - Decent work and economic growth SDG 9 - Industry, innovation and infrastructure |
| Ano: | 2025 |
| País: | Portugal |
| Tipo de documento: | dissertação de mestrado |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade Nova de Lisboa |
| Idioma: | inglês |
| Origem: | Repositório Institucional da UNL |
| Resumo: | As artificial intelligence (AI) continues to shape the future of digital marketing, brands are exploring new ways to connect with consumers on a more personal level. A growing trend involves using AI to generate customized advertising images that not only capture attention but also evoke the feeling of human creativity. This study investigates how personalized images produced by artificial intelligence affect trust in digital advertising. A quantitative survey is conducted measuring perceived effort, perceived ethicality, trust, and familiarity with AI. The findings reveal that when consumers perceive more effort behind an AI-created advertisement, they are more likely to trust it—especially when the ad also feels ethically sound. Interestingly, how familiar people are with AI does not seem to change this relationship of perceived effort and trust. The research offers guidance for digital marketers looking to use emerging technologies in thoughtful and responsible ways. At the same time, it highlights the need for future research in real-world settings to better understand how people respond to the evolving relationship between technology, ethics, and consumer perception. |
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