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Smart tourism – city tourism radar : a tourism monitoring tool at the city of Lisbon

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Resumo:The increasing demand for Lisbon has led to an uncontrolled access to the city’s main attractions, which is reflected in the number of visitors that can be encountered at the city. Smart Tourism Destinations are gaining relevance in Smart Cities in everyday life, and technology is intricated more than ever in the cities and its citizens. Open Governance is a vital concept in any modern city and data is shared and available like never before. It is proposed a conceptual model to a city tourism dashboard and its materialization using Open Data from the city’s public portal, produced by the Lisbon City Council and other partners. It is also suggested a method to the conception of this tool and the main indicators that must be included based on the actual state of the art. It concludes with a proposal of future developments to perform on the smart tourism destinations area.
Autores principais:Bernardo, Ana Filipa Marques de Lobão
Assunto:Information and Communication Technologies (ICTs) Information Management Open Data Open Governance Smart Tourism Destinations Tourism Monitoring Tool Dados abertos Destinos de Turismo Inteligentes Ferramenta de Monitorização de Turismo Gestão de Informação Governança aberta Tecnologias de Informação e Comunicação (TICs)
Ano:2019
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL
Descrição
Resumo:The increasing demand for Lisbon has led to an uncontrolled access to the city’s main attractions, which is reflected in the number of visitors that can be encountered at the city. Smart Tourism Destinations are gaining relevance in Smart Cities in everyday life, and technology is intricated more than ever in the cities and its citizens. Open Governance is a vital concept in any modern city and data is shared and available like never before. It is proposed a conceptual model to a city tourism dashboard and its materialization using Open Data from the city’s public portal, produced by the Lisbon City Council and other partners. It is also suggested a method to the conception of this tool and the main indicators that must be included based on the actual state of the art. It concludes with a proposal of future developments to perform on the smart tourism destinations area.