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How can the dermocosmetics brand la roche-posay recruit new consumers using digital channels?

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Resumo:The dermocosmetic brand LaRoche-Posay has recently lost a position in the sector to a competitor. The purpose of this work project is to understand the digital behavior of consumers in the dermocosmetic sector and evaluate how effective is La Roche-Posay’s digital strategy in addressing these consumers. From a primary research, we infer there are two segments of consumers, thatcan be distinguished by their involvement with skin care. The recommendation for the brand lies in targeting the involved segment of consumers, according to their digital behavior, who have great sales potential but aren’t currently well impacted by the brand.
Autores principais:Tavira, Beatriz Coimbra De Sousa Correia
Assunto:La roche-posay Portugal Skin care Dermocosmetics Digital marketing
Ano:2021
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL
Descrição
Resumo:The dermocosmetic brand LaRoche-Posay has recently lost a position in the sector to a competitor. The purpose of this work project is to understand the digital behavior of consumers in the dermocosmetic sector and evaluate how effective is La Roche-Posay’s digital strategy in addressing these consumers. From a primary research, we infer there are two segments of consumers, thatcan be distinguished by their involvement with skin care. The recommendation for the brand lies in targeting the involved segment of consumers, according to their digital behavior, who have great sales potential but aren’t currently well impacted by the brand.