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The price of authenticity: consumer willingness to pay for original beauty products in Europe

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Detalhes bibliográficos
Resumo:This study investigates why, despite the emergence of reasonably priced dupes, European consumers continue to buy original beauty products. We measure consumer Willingness to Pay (WTP) based on attribute trade-offs using segmentation, conjoint analysis and perceptual mapping. The results show that original brands primarily use the "Credibility and Quality" dimension to justify their premium, while dupes dominate the "value" perception. WTP is influenced by functional reassurance that reduces perceived risk rather than just brand prestige. By providing verifiable performance and trust, original brands stay relevant; dupes find it difficult to match this combination across all customer segments.
Autores principais:Didier, Gonçalo
Assunto:Marketing research Dupe culture Consumer behavior Willingness to pay Brand authenticity Perceptual maps Conjoint analysis Segmentation Beauty industry
Ano:2026
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL
Descrição
Resumo:This study investigates why, despite the emergence of reasonably priced dupes, European consumers continue to buy original beauty products. We measure consumer Willingness to Pay (WTP) based on attribute trade-offs using segmentation, conjoint analysis and perceptual mapping. The results show that original brands primarily use the "Credibility and Quality" dimension to justify their premium, while dupes dominate the "value" perception. WTP is influenced by functional reassurance that reduces perceived risk rather than just brand prestige. By providing verifiable performance and trust, original brands stay relevant; dupes find it difficult to match this combination across all customer segments.