Publicação
Leadership in crisis communication: a systematic literature review
| Resumo: | This systematic literature review examines the interaction between leadership styles and crisis communication attributes during the COVID-19 pandemic. Analyzing the four primary leadership styles that emerge in the literature – transformational, adaptive, collaborative and decentralized – their unique contribution during times of crisis is identified. Transformational leaders inspire through empathy and vision; adaptive leaders are characterized by flexibility and transparency; collaborative leaders emphasize inclusivity and decentralized leaders value delegation. The findings highlight sector-specific applications in education, healthcare, and public administration. They show that leadership plays a central role in managing uncertainty. The study creates a framework that links leadership styles, communication attributes and outputs, providing a basis for future sector- and crisis-specific research. |
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| Autores principais: | Bergmann, Pauline |
| Assunto: | Crisis leadership Crisis communication Covid-19 Crisis management |
| Ano: | 2025 |
| País: | Portugal |
| Tipo de documento: | dissertação de mestrado |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade Nova de Lisboa |
| Idioma: | inglês |
| Origem: | Repositório Institucional da UNL |
| Resumo: | This systematic literature review examines the interaction between leadership styles and crisis communication attributes during the COVID-19 pandemic. Analyzing the four primary leadership styles that emerge in the literature – transformational, adaptive, collaborative and decentralized – their unique contribution during times of crisis is identified. Transformational leaders inspire through empathy and vision; adaptive leaders are characterized by flexibility and transparency; collaborative leaders emphasize inclusivity and decentralized leaders value delegation. The findings highlight sector-specific applications in education, healthcare, and public administration. They show that leadership plays a central role in managing uncertainty. The study creates a framework that links leadership styles, communication attributes and outputs, providing a basis for future sector- and crisis-specific research. |
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