Publicação
Care and Mistreatment – Two Sides of the Same Coin?
| Resumo: | The quality of care practices is still a central issue for long-term care policy. Following seven signs used to evaluate care practices, this article presents the initial results of ongoing research carried out in three Portuguese care homes in 2017. The article uses mixed methods (24 interviews and a data survey), based on the perspectives of care workers, professional staff and managers. The findings highlight the non-recognition of care work, difficult working conditions, poor training and a limited monitoring of the care system as factors that reduce the quality of care and increase the risk of an institutionalised culture of care omission. |
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| Autores principais: | Gil, Ana Paula |
| Assunto: | Elder abuse and neglect Nursing homes Care practices evaluation Quality of care |
| Ano: | 2018 |
| País: | Portugal |
| Tipo de documento: | artigo |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade Nova de Lisboa |
| Idioma: | inglês |
| Origem: | Repositório Institucional da UNL |
| Resumo: | The quality of care practices is still a central issue for long-term care policy. Following seven signs used to evaluate care practices, this article presents the initial results of ongoing research carried out in three Portuguese care homes in 2017. The article uses mixed methods (24 interviews and a data survey), based on the perspectives of care workers, professional staff and managers. The findings highlight the non-recognition of care work, difficult working conditions, poor training and a limited monitoring of the care system as factors that reduce the quality of care and increase the risk of an institutionalised culture of care omission. |
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