Publicação
Understanding how m-payment influences individual performance: Task-technology fit and Culture-technology fit perspective
| Resumo: | M-payments are rapidly spreading around the globe with the growing use of digital payment methods such as Apple Pay or money transfer platforms (e.g., MB Way). Many studies address m-payment but most focus on the user adoption phase. We seek to understand individual performance with the combination of the task-technology fit model and the culture-technology fit. This will enable us to determine how culture impacts performance. The research methodology is based on an online survey questionnaire with 199 participants. The results show that technology characteristics play a role in TTF, and TTF influences the use and individual performance. Furthermore, the moderators’ time perception and context have a significant effect in individual performance over use. |
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| Autores principais: | Cunha, Filipe Miguel Parreirão Cardoso Barão da |
| Assunto: | M-payments task-technology fit (TTF) culture-technology fit (CTF) individual performance context time perception |
| Ano: | 2023 |
| País: | Portugal |
| Tipo de documento: | dissertação de mestrado |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade Nova de Lisboa |
| Idioma: | inglês |
| Origem: | Repositório Institucional da UNL |
| Resumo: | M-payments are rapidly spreading around the globe with the growing use of digital payment methods such as Apple Pay or money transfer platforms (e.g., MB Way). Many studies address m-payment but most focus on the user adoption phase. We seek to understand individual performance with the combination of the task-technology fit model and the culture-technology fit. This will enable us to determine how culture impacts performance. The research methodology is based on an online survey questionnaire with 199 participants. The results show that technology characteristics play a role in TTF, and TTF influences the use and individual performance. Furthermore, the moderators’ time perception and context have a significant effect in individual performance over use. |
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