Publicação
The role of RPA/Low-Code in process transformation. How well-implemented RPA/Low-Code projects can help transform a company´s process development?
| Resumo: | Over the past few years, the increasing global adoption of Robotic Process Automation (RPA) by companies has become more noticeable. However, at the national level, this trend has not yet gained significant relevance, making it an important factor for companies to distinguish themselves in their respective markets. With this in mind, Worten decided last year to embark on a strategy focused on Digitalization and Process Automation. The goal was not only to strengthen its current market position but also to reaffirm its commitment as a digital company that keeps up with emerging market trends. Therefore, the aim of the two projects developed was to assist Worten in this new phase of process change, particularly in the introduction of robotic process automation within the organization. The primary objective was to introduce the concept of automation in the most appropriate manner, starting with defining best practices for the successful implementation of RPA processes. Additionally, apart from creating a guide of best practices, it was also important to raise awareness among employees about the changes and advantages that process automation can bring. Hence, the implementation of these best practices in practical cases within the organization was also requested. |
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| Autores principais: | Marques, Diogo Vargas |
| Assunto: | Low Code Robotic Process Automation Digital Transformation Process Business Support Power Platform Power Automate SDG 8 - Decent work and economic growth SDG 9 - Industry, innovation and infrastructure |
| Ano: | 2023 |
| País: | Portugal |
| Tipo de documento: | dissertação de mestrado |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade Nova de Lisboa |
| Idioma: | inglês |
| Origem: | Repositório Institucional da UNL |
| Resumo: | Over the past few years, the increasing global adoption of Robotic Process Automation (RPA) by companies has become more noticeable. However, at the national level, this trend has not yet gained significant relevance, making it an important factor for companies to distinguish themselves in their respective markets. With this in mind, Worten decided last year to embark on a strategy focused on Digitalization and Process Automation. The goal was not only to strengthen its current market position but also to reaffirm its commitment as a digital company that keeps up with emerging market trends. Therefore, the aim of the two projects developed was to assist Worten in this new phase of process change, particularly in the introduction of robotic process automation within the organization. The primary objective was to introduce the concept of automation in the most appropriate manner, starting with defining best practices for the successful implementation of RPA processes. Additionally, apart from creating a guide of best practices, it was also important to raise awareness among employees about the changes and advantages that process automation can bring. Hence, the implementation of these best practices in practical cases within the organization was also requested. |
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