Publicação
Leveraging client organizations' internal resistance to change to enhance consulting project outcomes in the strategy phase
| Resumo: | This study examines how consultants can leverage organizational resistance to change to improve project outcomes, with a focus on the strategy and implementation phases. Using a qualitative approach, interviews with consulting professionals were conducted to examine forms and sources of resistance to change, coping strategies, and challenges associated with leveraging resistance to change. The findings underscore the value of leveraging resistance as feedback and highlight the importance of tailored communication, trust-building, and stakeholder participation. The study bridges theoretical insights with practical experiences, offering tangible recommendations for consultants to leverage resistance to change for better outcomes in consulting projects. |
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| Autores principais: | Vogt, Sarah Marie |
| Assunto: | Consulting Resistance to change Organizational change Transformation Project outcome Strategy Implementation |
| Ano: | 2025 |
| País: | Portugal |
| Tipo de documento: | dissertação de mestrado |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade Nova de Lisboa |
| Idioma: | inglês |
| Origem: | Repositório Institucional da UNL |
| Resumo: | This study examines how consultants can leverage organizational resistance to change to improve project outcomes, with a focus on the strategy and implementation phases. Using a qualitative approach, interviews with consulting professionals were conducted to examine forms and sources of resistance to change, coping strategies, and challenges associated with leveraging resistance to change. The findings underscore the value of leveraging resistance as feedback and highlight the importance of tailored communication, trust-building, and stakeholder participation. The study bridges theoretical insights with practical experiences, offering tangible recommendations for consultants to leverage resistance to change for better outcomes in consulting projects. |
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