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Navigating crisis: exploring the multifaceted impact of organizational crises on team functionality

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Detalhes bibliográficos
Resumo:In an increasingly unpredictable world, organizational success during crises relies on the seamless functionality of teams and the adaptability of leadership. This thesis explores enhancements in the areas of team cohesion, recruitment and retention practices, leadership evaluation, and adaptability in selection processes. Drawing from qualitative insights based on 28 interviews across industries, the research demonstrates how integrating real-world dynamics with existing theoretical discourse strengthens organizational resilience. The literature review, informed by the work of scholars such as Boin and ’t Hart, Blau, Dimitriou et al., and Burke et al., illuminated the critical areas of adaptability as the foundation of team functionality, the role of leadership in enhancing team dynamics, team cohesion and morale, and recruitment and retention for sustained performance. The findings reveal significant opportunities to build flexibility and empathy into leadership and organizational culture, ensuring better preparedness for uncertainty. This study underscores the importance of connecting theoretical exploration with practical applications, offering actionable strategies for navigating crises while proposing directions for future research.
Autores principais:Reki, Youssef
Assunto:Crisis management Team dynamics Leadership strategies Recruitment and retention Organizational resilience Adaptability Team cohesion Job demands-resources model Leadership adaptation Adaptive performance taxonomy Resilience building Volatile environments
Ano:2025
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL
Descrição
Resumo:In an increasingly unpredictable world, organizational success during crises relies on the seamless functionality of teams and the adaptability of leadership. This thesis explores enhancements in the areas of team cohesion, recruitment and retention practices, leadership evaluation, and adaptability in selection processes. Drawing from qualitative insights based on 28 interviews across industries, the research demonstrates how integrating real-world dynamics with existing theoretical discourse strengthens organizational resilience. The literature review, informed by the work of scholars such as Boin and ’t Hart, Blau, Dimitriou et al., and Burke et al., illuminated the critical areas of adaptability as the foundation of team functionality, the role of leadership in enhancing team dynamics, team cohesion and morale, and recruitment and retention for sustained performance. The findings reveal significant opportunities to build flexibility and empathy into leadership and organizational culture, ensuring better preparedness for uncertainty. This study underscores the importance of connecting theoretical exploration with practical applications, offering actionable strategies for navigating crises while proposing directions for future research.