Publicação
Improving the patient journey in a breast cancer unit - a lean management approach in the health sector
| Resumo: | This dissertation explores the potential of Lean methodologies to streamline patient flow within a hospital's breast cancer unit. Value Stream Mapping is utilized to chart the patient's course, from the initial contact to the follow-up phase. By mapping this journey, the project identifies areas ripe for optimization. These opportunities serve as the springboard for interventions that enhance patient care and eliminate inefficiencies. The dissertation argues that Lean principles can be effectively adapted to the healthcare landscape. The project demonstrates how this adaptation can translate to improved processes, and ultimately, a more positive experience for patients, alongside heightened doctors’ motivation. |
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| Autores principais: | Franco, Rita Campos Leichsenring |
| Assunto: | Lean management Kaizen Vsm Continuous improvement |
| Ano: | 2024 |
| País: | Portugal |
| Tipo de documento: | dissertação de mestrado |
| Tipo de acesso: | acesso embargado |
| Instituição associada: | Universidade Nova de Lisboa |
| Idioma: | inglês |
| Origem: | Repositório Institucional da UNL |
| Resumo: | This dissertation explores the potential of Lean methodologies to streamline patient flow within a hospital's breast cancer unit. Value Stream Mapping is utilized to chart the patient's course, from the initial contact to the follow-up phase. By mapping this journey, the project identifies areas ripe for optimization. These opportunities serve as the springboard for interventions that enhance patient care and eliminate inefficiencies. The dissertation argues that Lean principles can be effectively adapted to the healthcare landscape. The project demonstrates how this adaptation can translate to improved processes, and ultimately, a more positive experience for patients, alongside heightened doctors’ motivation. |
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