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Nudges in Environmental Consumer Behavior: The Transportation Network Companies

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Bibliographic Details
Summary:This study focuses on digital nudge tools and their impact on environmentally responsible purchase intention within the context of transportation network companies (TNCs). It explores the role of environmental concern, the mediation of attitudes towards the environment and normative influence in shaping pro-environmental purchase intention. Nudge tool theory is a well-established but growing concept, however, there is a gap in the literature concerning its impact on individual behavior in the TNC sector, particularly in Portugal. This research consists of an experiment focused on the study of digital nudge tools, and a questionnaire (N=380) to analyze the remaining variables as it intends to assess the influence of variables on environmentally responsible purchase intention. Findings resulted in the rejection of the proposed hypothesis, except hypothesis 1.2., which states that the nudge tool “changes to the default policy” affects control condition, regarding environmentally responsible purchase intention. The rest of the variables presented did not have a significant effect on environmentally responsible purchase intention. These results allow for further exploration on the impact of the comparison of different nudge tools.
Main Authors:Ferreira, Catarina Mendes Calrêtas
Subject:Sustainable consumer behavior Private mobility Digital nudge tools SDG 11 - Sustainable cities and communities SDG 12 - Responsible production and consumption SDG 13 - Climate action
Year:2025
Country:Portugal
Document type:master thesis
Access type:open access
Associated institution:Universidade Nova de Lisboa
Language:English
Origin:Repositório Institucional da UNL
Description
Summary:This study focuses on digital nudge tools and their impact on environmentally responsible purchase intention within the context of transportation network companies (TNCs). It explores the role of environmental concern, the mediation of attitudes towards the environment and normative influence in shaping pro-environmental purchase intention. Nudge tool theory is a well-established but growing concept, however, there is a gap in the literature concerning its impact on individual behavior in the TNC sector, particularly in Portugal. This research consists of an experiment focused on the study of digital nudge tools, and a questionnaire (N=380) to analyze the remaining variables as it intends to assess the influence of variables on environmentally responsible purchase intention. Findings resulted in the rejection of the proposed hypothesis, except hypothesis 1.2., which states that the nudge tool “changes to the default policy” affects control condition, regarding environmentally responsible purchase intention. The rest of the variables presented did not have a significant effect on environmentally responsible purchase intention. These results allow for further exploration on the impact of the comparison of different nudge tools.