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Success factors of implementing generative ai in the German banking industry

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Detalhes bibliográficos
Resumo:Generative AI is transforming industries by automating tasks, enhancing decision-making, and driving innovation. While many studies examine AI success factors, limited research focuses on GenAI in the German banking sector. This thesis constructs a framework of success factors through literature review and expert interviews, which span across technological, organizational and environmental dimensions. The findings offer a strategic roadmap for banks to enhance Generative AI integration and utilization, highlighting the need for ongoing adaptation to keep pace with rapid technological advancements.
Autores principais:Froese, Jasper Leonard
Assunto:Banking Generative ai Organizational change Germany CEMS MIM
Ano:2024
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso embargado
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL
Descrição
Resumo:Generative AI is transforming industries by automating tasks, enhancing decision-making, and driving innovation. While many studies examine AI success factors, limited research focuses on GenAI in the German banking sector. This thesis constructs a framework of success factors through literature review and expert interviews, which span across technological, organizational and environmental dimensions. The findings offer a strategic roadmap for banks to enhance Generative AI integration and utilization, highlighting the need for ongoing adaptation to keep pace with rapid technological advancements.