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Influence of corporate social responsibility on brand image, perceived quality, and consumer purchase intention in the German skincare market

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Detalhes bibliográficos
Resumo:This study examines the influence of Corporate Social Responsibility (CSR) on brand image, perceived quality, and consumer purchase intention in the German skincare market. Through quantitative research, findings show that while CSR positively influences brand image and perceived quality, it does not significantly affect consumer purchase intention directly. However, CSR has a mediating effect on brand image and perceived quality, significantly increasing consumer purchase intention. The study highlights the importance of transparent communication of CSR activities to enhance brand image, perceived quality, and consumer purchase intention. These insights provide actionable recommendations for skincare brands to integrate CSR initiatives into their marketing strategies effectively.
Autores principais:Gaschina, John Paul
Assunto:Sustainability Csr Skincare Brand image CEMS MIM
Ano:2024
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso embargado
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL
Descrição
Resumo:This study examines the influence of Corporate Social Responsibility (CSR) on brand image, perceived quality, and consumer purchase intention in the German skincare market. Through quantitative research, findings show that while CSR positively influences brand image and perceived quality, it does not significantly affect consumer purchase intention directly. However, CSR has a mediating effect on brand image and perceived quality, significantly increasing consumer purchase intention. The study highlights the importance of transparent communication of CSR activities to enhance brand image, perceived quality, and consumer purchase intention. These insights provide actionable recommendations for skincare brands to integrate CSR initiatives into their marketing strategies effectively.