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Adapting luxury multibrand e-commerce strategies: how can western luxury multibrand e-commerce adapt Chinese advanced strategies to reinvent themselves for market success

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Detalhes bibliográficos
Resumo:This thesis explores the strategies luxury multibrand e-commerce platforms in the US and Europe can adopt from Chinese counterparts to enhance market success. It examines how Chinese platforms like Tmall and JD.com utilize advanced technologies, personalized marketing, and immersive shopping experiences to drive consumer engagement and sales. Through qualitative interviews with Western and Chinese consumers, the study identifies key challenges and opportunities, emphasizing the importance of personalized services, interactive features, and high-quality presentation. The findings offer strategic insights for Western luxury e-commerce platforms to innovate and better connect with their target audiences in an increasingly digital marketplace.
Autores principais:Jiang, Bo-Yu Jack
Assunto:Luxury multibrand e-commerce Ominchannel experience Chinese market strategies Technological innovation CEMS MIM
Ano:2024
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso embargado
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL
Descrição
Resumo:This thesis explores the strategies luxury multibrand e-commerce platforms in the US and Europe can adopt from Chinese counterparts to enhance market success. It examines how Chinese platforms like Tmall and JD.com utilize advanced technologies, personalized marketing, and immersive shopping experiences to drive consumer engagement and sales. Through qualitative interviews with Western and Chinese consumers, the study identifies key challenges and opportunities, emphasizing the importance of personalized services, interactive features, and high-quality presentation. The findings offer strategic insights for Western luxury e-commerce platforms to innovate and better connect with their target audiences in an increasingly digital marketplace.