Publicação
How do individuals use conversational ai systems for leisure travel planning purposes
| Resumo: | With the research question “How do individuals use Conversational AI Systems for Leisure Travel Planning Purposes?”, this paper exploresthe dynamics between users and conversational AI platforms when it comes to plan leisure travels. The methodology pursued adopts an experiential approach, in which each of the eight participants completes a three-step process: survey, recorded interview planning a travel with a Conversational AI, and debrief session. Conclusions suggest that the main topics discussed with AI are destination, itinerary and budget definition, formalities and requirements to travel and, lastly, looking for advice regarding accommodation, transportation and cultural/local activities in potential destinations. |
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| Autores principais: | Pereira, Luís Maria Queiroz De Barros Gonçalves |
| Assunto: | Conversational ai Travel Planning Preferences |
| Ano: | 2024 |
| País: | Portugal |
| Tipo de documento: | dissertação de mestrado |
| Tipo de acesso: | acesso embargado |
| Instituição associada: | Universidade Nova de Lisboa |
| Idioma: | inglês |
| Origem: | Repositório Institucional da UNL |
| Resumo: | With the research question “How do individuals use Conversational AI Systems for Leisure Travel Planning Purposes?”, this paper exploresthe dynamics between users and conversational AI platforms when it comes to plan leisure travels. The methodology pursued adopts an experiential approach, in which each of the eight participants completes a three-step process: survey, recorded interview planning a travel with a Conversational AI, and debrief session. Conclusions suggest that the main topics discussed with AI are destination, itinerary and budget definition, formalities and requirements to travel and, lastly, looking for advice regarding accommodation, transportation and cultural/local activities in potential destinations. |
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