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Measuring the fourth industrial revolution through the Industry 4.0 lens

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Detalhes bibliográficos
Resumo:The present study presents an Industry 4.0 measurement model that is applied to a sample of Portuguese companies from several economic sectors beyond manufacturing. An Industry 4.0 measurement scale is developed through a three-step methodology that relies on a mixed-methods approach. Five constructs are identified from literature, together with respective measurement indicators: IT strategy and cybersecurity, enablers, smart factory, value proposition and customer experience. These constructs are subsequently deepened in a qualitative study where second order dimensions are identified and the measurement scale is extended and validated. The model is applied in a quantitative study, the conclusions of which suggest some realignment in the initial constructs. Finally, an Industry 4.0 maturity index is derived. Industry 4.0 maturity is measured from the firms' ability to deploy capabilities and resources to impact on the value chain.
Autores principais:Castelo-Branco, Isabel
Outros Autores:Oliveira, Tiago; Coelho, Pedro Simões; Portugal, Jorge; Filipe, Irina
Assunto:Industry 4.0 Fourth industrial revolution Industry 4.0 maturity Maturity models Digital transformation General Computer Science General Engineering SDG 8 - Decent Work and Economic Growth SDG 9 - Industry, Innovation, and Infrastructure
Ano:2022
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso aberto
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL
Descrição
Resumo:The present study presents an Industry 4.0 measurement model that is applied to a sample of Portuguese companies from several economic sectors beyond manufacturing. An Industry 4.0 measurement scale is developed through a three-step methodology that relies on a mixed-methods approach. Five constructs are identified from literature, together with respective measurement indicators: IT strategy and cybersecurity, enablers, smart factory, value proposition and customer experience. These constructs are subsequently deepened in a qualitative study where second order dimensions are identified and the measurement scale is extended and validated. The model is applied in a quantitative study, the conclusions of which suggest some realignment in the initial constructs. Finally, an Industry 4.0 maturity index is derived. Industry 4.0 maturity is measured from the firms' ability to deploy capabilities and resources to impact on the value chain.