Publication
Exploring equipment-as-a-service (Eaas): a comprehensive study of the customer perspective on current and potential Eaas adoptions in the German machinery and manufacturing industry
| Summary: | This master thesis presents a comprehensive study on Equipment-as-a-Service (EaaS) adoption in the German machinery and manufacturing industry post-COVID-19 and over one year after the Russian invasion of Ukraine. It assesses EaaS from both provider and customer viewpoints, including a literature review, analysis of adoption drivers and inhibitors, and success conditions. By synthesizing literature and expert interviews, the study presents a holistic understanding of EaaS in the German context, emphasizing the need for provider-customer alignment in EaaS implementation. It offers key insights and lays a groundwork for future research and policy development in this emerging area. |
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| Main Authors: | Ghaussy, Julian Arian |
| Subject: | Equipment-as-a-service (Eaas) Usage-based business models Industrial subscriptions Pay-per-use Industrial smart product-service-systems Business model innovation Manufacturing servitization |
| Year: | 2024 |
| Country: | Portugal |
| Document type: | master thesis |
| Access type: | open access |
| Associated institution: | Universidade Nova de Lisboa |
| Language: | English |
| Origin: | Repositório Institucional da UNL |
| Summary: | This master thesis presents a comprehensive study on Equipment-as-a-Service (EaaS) adoption in the German machinery and manufacturing industry post-COVID-19 and over one year after the Russian invasion of Ukraine. It assesses EaaS from both provider and customer viewpoints, including a literature review, analysis of adoption drivers and inhibitors, and success conditions. By synthesizing literature and expert interviews, the study presents a holistic understanding of EaaS in the German context, emphasizing the need for provider-customer alignment in EaaS implementation. It offers key insights and lays a groundwork for future research and policy development in this emerging area. |
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