Publicação

How can la roche posay increase the conversion of dermo-cosmetic shoppers in German pharmacies

Ver documento

Detalhes bibliográficos
Resumo:As the demand for dermo-cosmetics increases, competition is intense in Germany. La Roche Posay, as part of one of the world’s leading beauty companies L’Oréal Group, realizes potential to stand out in the market. The research addresses the question: How can La Roche Posay convert more shoppers in German pharmacies? An understanding of the shoppers' attitudes and behavior was developed by conducting qualitative expert and shopper interviews, a quantitative survey, and a conjoint analysis. These insights were turned into strategic point of sale managerial implications, meaning that recommendations, excellent consultation, and discounts are identified as key drivers for shopper conversion.
Autores principais:Thébert, Ann Kristin
Assunto:Dermo-cosmetics German market La roche posay Shopper marketing Market research
Ano:2023
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL
Descrição
Resumo:As the demand for dermo-cosmetics increases, competition is intense in Germany. La Roche Posay, as part of one of the world’s leading beauty companies L’Oréal Group, realizes potential to stand out in the market. The research addresses the question: How can La Roche Posay convert more shoppers in German pharmacies? An understanding of the shoppers' attitudes and behavior was developed by conducting qualitative expert and shopper interviews, a quantitative survey, and a conjoint analysis. These insights were turned into strategic point of sale managerial implications, meaning that recommendations, excellent consultation, and discounts are identified as key drivers for shopper conversion.