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In-store experiences that captivate Gen Z in Germany’s luxury fashion sector

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Detalhes bibliográficos
Resumo:This master thesis aims to explore the evolving preferences of Gen Z within the luxury fashion sector, using Schmitt’s (1999) Strategic Experiential Modules (SEMs) as a framework to ana lyze their shopping experiences. Through a combination of literature review and qualitative interviews, the research examines the role of the physical store in shaping Gen Z's interactions with luxury fashion brands. The study aims to provide insights into how luxury retailers can adapt their in-store strategies to better align with the expectations and behaviors of this emerg ing consumer demographic.
Autores principais:Collin, Lara Victoria
Assunto:Luxury fashion Gen Z Luxury consumer trends Experiential marketing In-store experiences
Ano:2025
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade Nova de Lisboa
Idioma:inglês
Origem:Repositório Institucional da UNL
Descrição
Resumo:This master thesis aims to explore the evolving preferences of Gen Z within the luxury fashion sector, using Schmitt’s (1999) Strategic Experiential Modules (SEMs) as a framework to ana lyze their shopping experiences. Through a combination of literature review and qualitative interviews, the research examines the role of the physical store in shaping Gen Z's interactions with luxury fashion brands. The study aims to provide insights into how luxury retailers can adapt their in-store strategies to better align with the expectations and behaviors of this emerg ing consumer demographic.