Publicação
The development of internet platforms for supplier relationship management: the case of Ecratum platform
| Resumo: | A supply chain can be defined as a network of people, companies, resources, processes, and technology, involving all the steps in creating and selling a product. It incorporates processes starting with the distribution of raw materials from the supplier to the manufacturer, through to the operation of providing the product to the end-user (Stadtler, 2015). Supplier relationship management (hereinafter: SRM) is a structured, enterprise-wide evaluation of the overall business strategy of suppliers and their capabilities. It determines the activities needed to interact with suppliers, and the arrangements and execution of these activities in an organised manner. SRM develops a beneficial two-way relationship with potential partners and maximises values to deliver innovation and efficiency by aligning strategic objectives (SDI Point of View, 2016). The supply chain is more complicated than just one-to-one or business-to-business relationships; a supply chain implies a bigger network of businesses and complex business processes (Lambert & Cooper, 2000). Supply chain management (hereinafter: SCM) involves the integration and management of these complex relationships between the supply chain members. It also acts as a way of facilitating and creating value from the supply chain business processes (Lambert & Cooper, 2000). |
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| Autores principais: | Skikuli, Enkela |
| Assunto: | Supplier Relationship Management Trust & communication |
| Ano: | 2020 |
| País: | Portugal |
| Tipo de documento: | dissertação de mestrado |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade Nova de Lisboa |
| Idioma: | inglês |
| Origem: | Repositório Institucional da UNL |
| Resumo: | A supply chain can be defined as a network of people, companies, resources, processes, and technology, involving all the steps in creating and selling a product. It incorporates processes starting with the distribution of raw materials from the supplier to the manufacturer, through to the operation of providing the product to the end-user (Stadtler, 2015). Supplier relationship management (hereinafter: SRM) is a structured, enterprise-wide evaluation of the overall business strategy of suppliers and their capabilities. It determines the activities needed to interact with suppliers, and the arrangements and execution of these activities in an organised manner. SRM develops a beneficial two-way relationship with potential partners and maximises values to deliver innovation and efficiency by aligning strategic objectives (SDI Point of View, 2016). The supply chain is more complicated than just one-to-one or business-to-business relationships; a supply chain implies a bigger network of businesses and complex business processes (Lambert & Cooper, 2000). Supply chain management (hereinafter: SCM) involves the integration and management of these complex relationships between the supply chain members. It also acts as a way of facilitating and creating value from the supply chain business processes (Lambert & Cooper, 2000). |
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