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Does historical data still matter for demand forecasting in uncertain and turbulent times? An extension of the additive pickup time series method for SME hotels

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Resumo:Demand forecast accuracy is critical for hotels to operate their properties efciently and proftably. The COVID-19 pandemic is a massive challenge for hotel demand forecasting due to the relevance of historical data. Therefore, the aims of this study are twofold: to present an extension of the additive pickup method using time series and moving averages; and to test the model using the real reservation data of a hotel in Italy during the COVID-19 pandemic. This study shows that historical data are still useful for a SME hotel amid substantial demand uncertainty caused by COVID-19. Empirical results suggest that the proposed method performs better than the classical one, particularly for longer forecasting horizons and for periods when the hotel is not fully occupied.
Autores principais:Heo, Cindy Yoonjoung
Outros Autores:Viverit, Luciano; Pereira, Luis
Assunto:Hotel demand forecast Additive pickup Time series COVID-19 pandemic Small and medium-sized enterprises (SMEs) hotels Revenue management
Ano:2023
País:Portugal
Tipo de documento:artigo
Tipo de acesso:acesso aberto
Instituição associada:Universidade do Algarve
Idioma:inglês
Origem:Sapientia - Universidade do Algarve
Descrição
Resumo:Demand forecast accuracy is critical for hotels to operate their properties efciently and proftably. The COVID-19 pandemic is a massive challenge for hotel demand forecasting due to the relevance of historical data. Therefore, the aims of this study are twofold: to present an extension of the additive pickup method using time series and moving averages; and to test the model using the real reservation data of a hotel in Italy during the COVID-19 pandemic. This study shows that historical data are still useful for a SME hotel amid substantial demand uncertainty caused by COVID-19. Empirical results suggest that the proposed method performs better than the classical one, particularly for longer forecasting horizons and for periods when the hotel is not fully occupied.