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The state of revenue mangement in the portuguese hospitality

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Detalhes bibliográficos
Resumo:Revenue Management is a management tool that contributes to the profitability of the company’s revenue. This strategy applied to the hospitality industry, often implies the sacrifice of the accommodation price to attract new customers to the hotel in order to make them more profitable through domestic consumption in the restaurant, bar, spa, games, sale of tours, visits and activities, among other profitable actions for the hotel unit (Abranja, Almeida & Elias Almeida, 2019). Through an exploratory study of the national hotel market, focused on 4 and 5 stars hotels, a questionnaire of closed questions was applied at national level with the purpose of characterizing the application of Revenue Management practices in these companies. Complementary and through the bibliographic review, we identified new trends in Revenue Management, such as the THRM - Total Hotel Revenue Management, as well as the prospects of this strategic tool in the hotelier’s professionals view.
Autores principais:F. Garrido, Fernando Miguel
Outros Autores:Ribeiro Ferreira, Raul; Abranja, Nuno
Assunto:Revenue management Total hotel revenue management Total revenue management Hospitality industry Gestión de ingresos Gestión total de ingresos hoteleros Gestión total de ingresos Industria hotelera Revenue management Total hotel revenue management Total revenue management Hospitality industry
Ano:2023
País:Portugal
Tipo de documento:artigo
Tipo de acesso:unknown
Instituição associada:Instituto Superior de Lisboa e Vale do Tejo
Idioma:português
Origem:Tourism and Hospitality International Journal
Descrição
Resumo:Revenue Management is a management tool that contributes to the profitability of the company’s revenue. This strategy applied to the hospitality industry, often implies the sacrifice of the accommodation price to attract new customers to the hotel in order to make them more profitable through domestic consumption in the restaurant, bar, spa, games, sale of tours, visits and activities, among other profitable actions for the hotel unit (Abranja, Almeida & Elias Almeida, 2019). Through an exploratory study of the national hotel market, focused on 4 and 5 stars hotels, a questionnaire of closed questions was applied at national level with the purpose of characterizing the application of Revenue Management practices in these companies. Complementary and through the bibliographic review, we identified new trends in Revenue Management, such as the THRM - Total Hotel Revenue Management, as well as the prospects of this strategic tool in the hotelier’s professionals view.