Publicação
The effects of knowledge in the creation and sharing of knowledge
| Resumo: | Knowledge is important to companies of all sizes because it helps to achieve a sustainable competitive advantage. Nevertheless, the knowledge management methods applied in large companies can not be adopted in small and medium enterprises, essentially due to their limited resources. This article aims to analyse the influence of the types of knowledge (tacit and explicit) in the knowledge management processes (creation and sharing) in small and medium enterprises. A survey method was adopted in which data were collected using a questionnaire with Qualtrics support. The 230 respondents were top managers from, or owners of micro, small and medium companies. Descriptive measures, exploratory factor analysis and partial least squares structural equation modelling were used to analyse the data. The research findings will help company managers determine the relevance of tacit knowledge. This kind of knowledge can be either beneficial, because it is more difficult to copy and demands less investment, and/or harmful, because it is more difficult to incorporate into the organizational knowledge. Therefore, to avoid its loss, companies need to ensure tacit knowledge is shared and used to create new knowledge. Companies need investments in information technology and employees time to increase explicit knowledge, which is difficult for small and medium enterprises. In academic terms, this research contributes towards our understanding of the roles of tacit and explicit knowledge in the creation and sharing of knowledge in small and medium enterprises. |
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| Autores principais: | Oliveira, Mírian |
| Outros Autores: | Garcia, Plínio Silva; Gomes, Fernanda; Bissani, Mário; Curado, Carla |
| Assunto: | Tacit Knowledge Explicit Knowledge Knowledge Sharing Knowledge Creation SMEs |
| Ano: | 2019 |
| País: | Portugal |
| Tipo de documento: | documento de conferência |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade de Lisboa |
| Idioma: | inglês |
| Origem: | Repositório da Universidade de Lisboa |
| Resumo: | Knowledge is important to companies of all sizes because it helps to achieve a sustainable competitive advantage. Nevertheless, the knowledge management methods applied in large companies can not be adopted in small and medium enterprises, essentially due to their limited resources. This article aims to analyse the influence of the types of knowledge (tacit and explicit) in the knowledge management processes (creation and sharing) in small and medium enterprises. A survey method was adopted in which data were collected using a questionnaire with Qualtrics support. The 230 respondents were top managers from, or owners of micro, small and medium companies. Descriptive measures, exploratory factor analysis and partial least squares structural equation modelling were used to analyse the data. The research findings will help company managers determine the relevance of tacit knowledge. This kind of knowledge can be either beneficial, because it is more difficult to copy and demands less investment, and/or harmful, because it is more difficult to incorporate into the organizational knowledge. Therefore, to avoid its loss, companies need to ensure tacit knowledge is shared and used to create new knowledge. Companies need investments in information technology and employees time to increase explicit knowledge, which is difficult for small and medium enterprises. In academic terms, this research contributes towards our understanding of the roles of tacit and explicit knowledge in the creation and sharing of knowledge in small and medium enterprises. |
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