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Implementation of small-scale lean 5S initiatives : barriers and triple bottom line analysis

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Resumo:Improvements in efficiency and productivity are key priorities for organizations within competitive environments, thus the implementation of a continuous improvement culture is in the centre of the organizations’ objectives. Amongst the Lean tools, 5S is considered by authors as an easy to implement method, often being considered the ideal first step in fostering the Lean philosophy. As a result of this, the present dissertation aims to understand the process of implementing Lean 5S at Energy Company X, while studying the benefits brought by integrating the Lean philosophy with a greener mentality, analysing the relation this has with sustainability, more specifically in the Triple Bottom Line. The research was conducted with a qualitative research design, using semi-structured interviews and company documents on the implementation of the 5S pilot projects as the data sources. The analysis of the company’s documents and the semi-structured interviews revealed the organization’s motivation to adopt a continuous improvement culture. Lean 5S was selected as the first step for this objective achievement, as well as a way of demonstrating to the whole organization the value of the improvements achieved through this tool. However, the resistance to change and the lack of resource allocation, justified by the size and prioritization given by top management to the project, were the major challenges faced during the pilots. Despite the barriers encountered, the results achieved during the pilots confirm the significant improvements achieved with 5S, effecting the quality of the working lives of the employees as well as the indirect benefits on profitability, cost reduction, and environmental impact of the company’s activities. Overall, the dissertation contributes to a demonstration of the correlation between the Lean philosophy, in particular the 5S tool, and the Triple Bottom Line concept of sustainability.
Autores principais:Carvalho, Mariana Delgado Mila Vaz de
Assunto:Lean 5S Sustainability Triple Bottom Line Lean 5S Sustentabilidade Triple Bottom Line
Ano:2024
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso restrito
Instituição associada:Universidade de Lisboa
Idioma:inglês
Origem:Repositório da Universidade de Lisboa
Descrição
Resumo:Improvements in efficiency and productivity are key priorities for organizations within competitive environments, thus the implementation of a continuous improvement culture is in the centre of the organizations’ objectives. Amongst the Lean tools, 5S is considered by authors as an easy to implement method, often being considered the ideal first step in fostering the Lean philosophy. As a result of this, the present dissertation aims to understand the process of implementing Lean 5S at Energy Company X, while studying the benefits brought by integrating the Lean philosophy with a greener mentality, analysing the relation this has with sustainability, more specifically in the Triple Bottom Line. The research was conducted with a qualitative research design, using semi-structured interviews and company documents on the implementation of the 5S pilot projects as the data sources. The analysis of the company’s documents and the semi-structured interviews revealed the organization’s motivation to adopt a continuous improvement culture. Lean 5S was selected as the first step for this objective achievement, as well as a way of demonstrating to the whole organization the value of the improvements achieved through this tool. However, the resistance to change and the lack of resource allocation, justified by the size and prioritization given by top management to the project, were the major challenges faced during the pilots. Despite the barriers encountered, the results achieved during the pilots confirm the significant improvements achieved with 5S, effecting the quality of the working lives of the employees as well as the indirect benefits on profitability, cost reduction, and environmental impact of the company’s activities. Overall, the dissertation contributes to a demonstration of the correlation between the Lean philosophy, in particular the 5S tool, and the Triple Bottom Line concept of sustainability.