Publicação
An agile approach for IS/IT benefits management
| Resumo: | Investments in Information Systems and Information Technology (IS/IT) by organizations around the world have been increasing, as the competition grows fierce. Despite this increase, many organizations feel that their investments do not get the return they expected in terms of real benefits to the business. There have been several attempts to create methods to improve the success of the investments of organizations in the implementation of IS/IT and methodologies have been devised for this purpose, although with modest improvements. One of the main methodologies is the Benefits Management methodology created in the University of Cranfield, widely recognized as a great methodology with proven results, although its adoption is not as high as it would be expected and desirable. This research project looks at the published literature to find the reasons for this problem and then, resorting to Design Science Research methodology, creates artefacts aiming to help solving some of the known problems in the adoption of the Benefits Management methodology. The created artefacts, as defined by the Design Science Research methodology, were then evaluated with a case study that took place in a large Portuguese bank. The results of the evaluation indicate that the artefacts created during this research project were useful and helpful for the adoption of the Benefits Management methodology created in the University of Cranfield. |
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| Autores principais: | Fernandes, Jesualdo Cerqueira |
| Assunto: | Benefits management Information Systems Information technology Agile software development Agile project management Gestão de benefícios Sistemas de informação Tecnologias de informação Desenvolvimento ágil Gestão ágil de projetos |
| Ano: | 2018 |
| País: | Portugal |
| Tipo de documento: | tese de doutoramento |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade de Lisboa |
| Idioma: | inglês |
| Origem: | Repositório da Universidade de Lisboa |
| Resumo: | Investments in Information Systems and Information Technology (IS/IT) by organizations around the world have been increasing, as the competition grows fierce. Despite this increase, many organizations feel that their investments do not get the return they expected in terms of real benefits to the business. There have been several attempts to create methods to improve the success of the investments of organizations in the implementation of IS/IT and methodologies have been devised for this purpose, although with modest improvements. One of the main methodologies is the Benefits Management methodology created in the University of Cranfield, widely recognized as a great methodology with proven results, although its adoption is not as high as it would be expected and desirable. This research project looks at the published literature to find the reasons for this problem and then, resorting to Design Science Research methodology, creates artefacts aiming to help solving some of the known problems in the adoption of the Benefits Management methodology. The created artefacts, as defined by the Design Science Research methodology, were then evaluated with a case study that took place in a large Portuguese bank. The results of the evaluation indicate that the artefacts created during this research project were useful and helpful for the adoption of the Benefits Management methodology created in the University of Cranfield. |
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