Publicação
Corporate social responsibility communication and interaction processes within stakeholders relationships : case studies of active mines and mine brownfield rehabilitation in the portuguese sector of the Iberian Pyrite Belt
| Resumo: | This thesis deals with the relationships between mining companies and their key stakeholders, under the realm of Corporate Social Responsibility. The overall purpose has been to understand the interaction processes involved in the relationships between corporations and their stakeholders within corporate social responsibility communication, to contribute to the development of stakeholder management that promotes sustainability grounded on lasting relationships. A new interdisciplinary approach is put forward, by bringing together social organizational and marketing and economic theories. Based on literature review, it is demonstrated that Corporate Social Responsibility Communication and the Industrial Marketing Purchase Approach can jointly analyse stakeholder relationships. A theoretical framework has been developed via conceptual analysis, using the existing literature and a preliminary knowledge of the context. Further, the constructs have been conceptualized in each of the dimensions of the framework at early stages. Multiple case studies have been conducted. Selection of cases was determined by the context – active metal underground mines in the Iberian Pyrite Belt and relevant mine brownfield redevelopment, also in the Iberian Pyrite Belt. On each case the key stakeholders have been identified, based on company information, either from interviews or from company reports. Cases analysis has been done applying within and cross case analysis. Qualitative research made it possible to cope with a complex context, to contact with participants in their setting, to gather data on their perception and to seek for causal associations. The development of a framework appropriate for the understanding of the development of long-term relationships in the mining sector and a new theoretical approach tested, are important theoretical contributions. The “real world” can take advantage of it by applying this approach to similar environments. |
|---|---|
| Autores principais: | Burguete, Teresa Maria Cordeiro |
| Assunto: | Stakeholder relationships management corporate social responsibility communication interaction processes responsible mining sustainable brownfield redevelopment Gestão de relacionamentos com stakeholders comunicação no âmbito da responsabilidade social empresarial processos de interação exploração mineira responsável reabilitação sustentável de minas abandonadas |
| Ano: | 2022 |
| País: | Portugal |
| Tipo de documento: | tese de doutoramento |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade de Lisboa |
| Idioma: | inglês |
| Origem: | Repositório da Universidade de Lisboa |
| Resumo: | This thesis deals with the relationships between mining companies and their key stakeholders, under the realm of Corporate Social Responsibility. The overall purpose has been to understand the interaction processes involved in the relationships between corporations and their stakeholders within corporate social responsibility communication, to contribute to the development of stakeholder management that promotes sustainability grounded on lasting relationships. A new interdisciplinary approach is put forward, by bringing together social organizational and marketing and economic theories. Based on literature review, it is demonstrated that Corporate Social Responsibility Communication and the Industrial Marketing Purchase Approach can jointly analyse stakeholder relationships. A theoretical framework has been developed via conceptual analysis, using the existing literature and a preliminary knowledge of the context. Further, the constructs have been conceptualized in each of the dimensions of the framework at early stages. Multiple case studies have been conducted. Selection of cases was determined by the context – active metal underground mines in the Iberian Pyrite Belt and relevant mine brownfield redevelopment, also in the Iberian Pyrite Belt. On each case the key stakeholders have been identified, based on company information, either from interviews or from company reports. Cases analysis has been done applying within and cross case analysis. Qualitative research made it possible to cope with a complex context, to contact with participants in their setting, to gather data on their perception and to seek for causal associations. The development of a framework appropriate for the understanding of the development of long-term relationships in the mining sector and a new theoretical approach tested, are important theoretical contributions. The “real world” can take advantage of it by applying this approach to similar environments. |
|---|