Publicação
Critical success factors for activity streams' adoption in an enterprise context
| Resumo: | Nowadays, internet is one of the main information sources. Connection between web users is the main goal provided by Social Networking Sites (SNS), such as Facebook, LinkedIn, MySpace, Google+ and Twitter, which assume the role of information sharing through their community users. Users can post a message or comment updates from friends or brands that they follow. Every message has a publishing mechanism called Activity Stream. Each stream is composed by an Actor, a verb and an action. An organization is a consciously coordinated social entity, with a relatively identifiable boundary, that functions on a relatively continuous basis to achieve a common goal or a set of goals (Robbins, 1990). “Social entity” refers to an organization as a composition of people who interact with each other and with the outside world. Taking this into account, the challenge in this research project is to understand how social concepts and tools introduced by social networking sites can be implemented in an enterprise context with major relevance to the Activity Stream mechanism. To support this research project, a survey was created. This survey aims to identify critical success factors to implement Activity Streams in an enterprise context. The survey was shared through social networking sites such as LinkedIn and Facebook, and through email. The target audience was Information Technology and communication professionals in Europe. The survey questions were based on a literature review about enterprise social networking platforms, Activity Streams and critical success factors to implement information systems in organizations. The main goals of this survey are to verify the feasibility to implement the Activity Stream mechanism in organizations. |
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| Autores principais: | Silva, Luís Carlos Ratinho da |
| Assunto: | Activity Streams Enterprise Social Networking Social Networks Collaboration Knowledge Management Information Systems Information Systems, Critical Success Factors |
| Ano: | 2013 |
| País: | Portugal |
| Tipo de documento: | dissertação de mestrado |
| Tipo de acesso: | acesso aberto |
| Instituição associada: | Universidade de Lisboa |
| Idioma: | inglês |
| Origem: | Repositório da Universidade de Lisboa |
| Resumo: | Nowadays, internet is one of the main information sources. Connection between web users is the main goal provided by Social Networking Sites (SNS), such as Facebook, LinkedIn, MySpace, Google+ and Twitter, which assume the role of information sharing through their community users. Users can post a message or comment updates from friends or brands that they follow. Every message has a publishing mechanism called Activity Stream. Each stream is composed by an Actor, a verb and an action. An organization is a consciously coordinated social entity, with a relatively identifiable boundary, that functions on a relatively continuous basis to achieve a common goal or a set of goals (Robbins, 1990). “Social entity” refers to an organization as a composition of people who interact with each other and with the outside world. Taking this into account, the challenge in this research project is to understand how social concepts and tools introduced by social networking sites can be implemented in an enterprise context with major relevance to the Activity Stream mechanism. To support this research project, a survey was created. This survey aims to identify critical success factors to implement Activity Streams in an enterprise context. The survey was shared through social networking sites such as LinkedIn and Facebook, and through email. The target audience was Information Technology and communication professionals in Europe. The survey questions were based on a literature review about enterprise social networking platforms, Activity Streams and critical success factors to implement information systems in organizations. The main goals of this survey are to verify the feasibility to implement the Activity Stream mechanism in organizations. |
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