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Concurrent speech feedback for blind people on touchscreens

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Detalhes bibliográficos
Resumo:Smartphone interactions are demanding. Most smartphones come with limited physical buttons, so users can not rely on touch to guide them. Smartphones come with built-in accessibility mechanisms, for example, screen readers, that make the interaction accessible for blind users. However, some tasks are still inefficient or cumbersome. Namely, when scanning through a document, users are limited by the single sequential audio channel provided by screen readers. Or when tasks are interrupted in the presence of other actions. In this work, we explored alternatives to optimize smartphone interaction by blind people by leveraging simultaneous audio feedback with different configurations, such as different voices and spatialization. We researched 5 scenarios: Task interruption, where we use concurrent speech to reproduce a notification without interrupting the current task; Faster information consumption, where we leverage concurrent speech to announce up to 4 different contents simultaneously; Text properties, where the textual formatting is announced; The map scenario, where spatialization provides feedback on how close or distant a user is from a particular location; And smartphone interactions scenario, where there is a corresponding sound for each gesture, and instead of reading the screen elements (e.g., button), a corresponding sound is played. We conducted a study with 10 blind participants whose smartphone usage experience ranges from novice to expert. During the study, we asked participants’ perceptions and preferences for each scenario, what could be improved, and in what situations these extra capabilities are valuable to them. Our results suggest that these extra capabilities we presented are helpful for users, especially if these can be turned on and off according to the user’s needs and situation. Moreover, we find that using concurrent speech works best when announcing short messages to the user while listening to longer content and not so much to have lengthy content announced simultaneously.
Autores principais:Francisco, Pedro André Mendes
Assunto:Acessibilidade Saída de voz Sonificação Deficiência Visual Concurrent speech Teses de mestrado - 2023
Ano:2023
País:Portugal
Tipo de documento:dissertação de mestrado
Tipo de acesso:acesso aberto
Instituição associada:Universidade de Lisboa
Idioma:inglês
Origem:Repositório da Universidade de Lisboa
Descrição
Resumo:Smartphone interactions are demanding. Most smartphones come with limited physical buttons, so users can not rely on touch to guide them. Smartphones come with built-in accessibility mechanisms, for example, screen readers, that make the interaction accessible for blind users. However, some tasks are still inefficient or cumbersome. Namely, when scanning through a document, users are limited by the single sequential audio channel provided by screen readers. Or when tasks are interrupted in the presence of other actions. In this work, we explored alternatives to optimize smartphone interaction by blind people by leveraging simultaneous audio feedback with different configurations, such as different voices and spatialization. We researched 5 scenarios: Task interruption, where we use concurrent speech to reproduce a notification without interrupting the current task; Faster information consumption, where we leverage concurrent speech to announce up to 4 different contents simultaneously; Text properties, where the textual formatting is announced; The map scenario, where spatialization provides feedback on how close or distant a user is from a particular location; And smartphone interactions scenario, where there is a corresponding sound for each gesture, and instead of reading the screen elements (e.g., button), a corresponding sound is played. We conducted a study with 10 blind participants whose smartphone usage experience ranges from novice to expert. During the study, we asked participants’ perceptions and preferences for each scenario, what could be improved, and in what situations these extra capabilities are valuable to them. Our results suggest that these extra capabilities we presented are helpful for users, especially if these can be turned on and off according to the user’s needs and situation. Moreover, we find that using concurrent speech works best when announcing short messages to the user while listening to longer content and not so much to have lengthy content announced simultaneously.